Terms & Conditions

Welcome to Vaib, your trusted brand for smartphones and lifestyle accessories. By accessing or purchasing from Vaib, you agree to be bound by the following terms and conditions. Please read them carefully.

 

1. General

 

Vaib provides smartphone and lifestyle ccessories such as powerbanks, chargers, sound bars/speakers,cables, Juice mixers and many more. These Terms apply to all purchases made through our website, retail outlets, or authorized distributors.

 

2. Product Information

 

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to make changes without prior notice. Actual colors and design may vary slightly due to display differences or manufacturing updates.

 

 

3. Orders and Payments

 

Orders are confirmed only after successful payment.

 

We accept transfers and debit card payments.

 

We reserve the right to cancel or refuse any order at our discretion.

 

 

4. Shipping and Delivery

 

Orders are processed within 2 business days.

 

Delivery times vary by location but typically range from 2-5days.

 

Vaib is not responsible for delays caused by third-party logistics providers.

 

 

 

5. Returns and Refunds

 

Products can be returned within 7days of delivery if unused and in original packaging.

 

For defective or damaged items, contact our support team within 48 hours of receipt.

 

Refunds, if applicable, will be processed within 7days after product inspection.

 

 

6. Warranty

 

Vaib products come with a 12 month warranty against manufacturing defects.

 

The warranty does not cover damages caused by misuse, accidents, or unauthorized repairs.

 

7. Limitation of Liability

 

Vaib shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

 

8. Privacy

 

We value your privacy. Personal information collected during your interaction with us is handled with utmost privacy.

 

9. Intellectual Property

 

All content, branding, and designs used by Vaib are the property of the company and may not be used without prior written permission.

 

 

10. Changes to Terms

 

We reserve the right to modify these Terms at any time. Updated terms will be posted on our website with the effective date.

 

11. Governing Law

 

These Terms shall be governed by the laws of Nigeria, and any disputes shall be subject to the exclusive jurisdiction of the courts therein.

 

 

For questions, contact us at:

Vaib Customer Support

Email: info@explorevaib.com

 

Phone: 

0707 559 7770

0809 880 0005